Privacy Policy

Effective Date

Last updated: November 19, 2024

Introduction

Sinbo Precision ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sinboprecision.com and use our manufacturing services.

This policy applies to all users of our website, including without limitation users who are browsers, vendors, customers, and/or contributors of content to our website.

Information We Collect

1. Personal Information

We may collect personal identification information from you in various ways, including but not limited to when you visit our website, fill out a form, respond to a survey, or in connection with other activities, services, features, or resources we make available on our website. This information may include:

• Name and contact information (email address, phone number)
• Company information and job title
• Project specifications and requirements
• Payment and billing information (when applicable)
• Communication records and correspondence

2. Technical Information

When you access our website, we may automatically collect certain technical information about your device and browsing behavior:

• IP address and geolocation data
• Browser type, operating system, and device information
• Cookies and similar tracking technologies
• Pages visited, time spent, and click patterns
• Referral source and search terms

3. Files and Technical Data

When you use our services, you may provide us with:

• CAD files, technical drawings, and design specifications
• Material requirements and manufacturing specifications
• Project timelines and delivery requirements
• Quality standards and certification requirements

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide manufacturing services and respond to quote requests
• Communication: To communicate with you about your projects and respond to inquiries
• Improvement: To improve our website, services, and customer experience
• Marketing: To send you information about our services, promotional offers, and industry updates (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Analytics: To analyze website usage and optimize our digital presence

Information Sharing

1. Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

• Payment processing companies
• Shipping and logistics providers
• IT and cloud infrastructure services
• Marketing and analytics platforms
• Customer relationship management systems

2. Business Transfers

Your information may be transferred as part of a business transaction, such as a merger, acquisition, or sale of assets.

3. Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or the public.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission (SSL/TLS)
• Access controls and authentication systems
• Regular security assessments and vulnerability scans
• Employee training on data protection and privacy
• Compliance with ISO 9001:2015 and IATF 16949:2016 quality standards

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements and content

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that we have collected information from a child, please contact us immediately.

Retention of Information

We retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Effective Date" and, where required by law, obtain your consent.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@sinboprecision.com
• Phone: +86 (0)755 8888 9999
• Address: Sinbo Precision Manufacturing Co., Ltd., Shenzhen, Guangdong Province, 518000, China

GDPR Compliance

For European Union residents, we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

• Contract necessity for service provision
• Legitimate business interests
• Legal compliance requirements
• Explicit consent where required